Privacy Policy

At ChipsDeck.net ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our social casino gaming platform.

Important Note: ChipsDeck is a social casino platform that operates exclusively with virtual coins. We do not facilitate real money gambling, and no real money transactions occur on our platform.

1. Information We Collect

Personal Information

When you register for an account or interact with our platform, we may collect the following personal information:

• Account Information: Username, email address, password (encrypted), and profile preferences
• Contact Information: When you contact our support team or participate in surveys
• Gaming Activity: Game preferences, session duration, virtual coin balance, and gameplay statistics
• Device Information: IP address, browser type, operating system, device identifiers, and screen resolution

Automatically Collected Information

We automatically collect certain information when you access our platform:

• Log data including access times, pages viewed, and referring websites
• Technical information about your device and internet connection
• Cookies and similar tracking technologies (see Section 5 for details)
• Analytics data to understand user behavior and improve our services

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Create and manage your user account
• Provide access to our social casino games
• Track virtual coin balances and gaming progress
• Personalize your gaming experience and recommendations

Communication

• Send important platform updates and security notifications
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Notify you about new games and platform features

Platform Improvement

• Analyze usage patterns to improve platform performance
• Develop new features and enhance existing ones
• Conduct research and analytics to better understand user preferences
• Ensure platform security and prevent fraudulent activities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including hosting services, analytics providers, and customer support tools. These providers have access to your information only as necessary to perform their services and are bound by confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, regulation, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
• Access Controls: Strict access controls ensure only authorized personnel can access personal data
• Regular Monitoring: Continuous monitoring for security vulnerabilities and suspicious activities
• Secure Storage: Data is stored on secure servers with regular backup and recovery procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest security standards.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

Types of Cookies We Use

• Essential Cookies: Necessary for platform functionality and security
• Performance Cookies: Help us analyze platform usage and improve performance
• Functionality Cookies: Remember your preferences and personalize your experience
• Analytics Cookies: Provide insights into user behavior and platform effectiveness

You can manage cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect platform functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a machine-readable format
• Opt-out: Unsubscribe from promotional communications at any time

To exercise these rights, please contact us using the information provided in Section 10.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account information is typically retained for the duration of your account plus a reasonable period thereafter for legal and business purposes.

8. Children's Privacy

ChipsDeck is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Information